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Questions about classes, levels, billing, or anything else? Send us a message and a real person will get back to you.
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FAQ
Common questions
How quickly will I hear back?
We aim to respond to all messages within 1 business day. For urgent class-related questions, emailing support@rademy.com directly is usually fastest.
Can I change my class level or time slot?
Yes — just reach out with your name and current class, and we’ll help you switch to a different level or time that fits better.
I haven’t received a confirmation email — what do I do?
Check your spam or promotions folder first. If it’s still missing, contact us with the email address you signed up with and we’ll resend it.
Do you offer refunds?
Yes — we offer a 14-day money-back guarantee on new enrollments. Reach out and we’ll take care of it, no questions asked.